Easy to order knowing make and model of washing machine. Fault had been proved to be faulty heater element, so it was easy to locate matching element. Ordering was straight forward as was payment via Pay Pal. Notification E mails about order progress were useful. A great service well worth using.
ps. Washing machine now fixed so we can wash our greasy overalls in a hot wash instead of a cold wash. A set of very happy engineers.